Terms & Conditions

Terms & Conditions – GEORGINA BRANDOLINI / GB FASHION Sarl (hereinafter: GEORGINA BRANDOLINI). December 2022

georginabrandolini.com | GB FASHION Sarl – c/o Rivafid, société fiduciaire SA
Chemin Tour-de-Champel 6
1206 Genève

Overview

These terms govern the contractual relationship between the online store georginabrandolini.com and the client, or the client (hereinafter referred to as “Customer”) uses the services of the latter. They apply exclusively and appropriately to all orders placed on georginabrandolini.com.

The product offers and services at georginabrandolini.com are valid until they are visible on the site and in the stocks. The pictures on georginabrandolini.com are for illustrative purposes only and are not binding.

Guarantees

georginabrandolini.com provides the customer with various kinds of items in perfect condition. They were monitored and provided with labels. If these labels are removed, items can not be returned to us.

The customer must examine the goods upon receipt. Any defects or delivery errors can be reported to customer service at hello@georginabrandolini.com immediately or at the latest within seven days after receiving the goods (or, in the case of hidden defects, from the discovery of the defect) by writing and in detail. In case of late notice of defects, the goods are deemed accepted, and any warranty becomes void.

When the notice of defects takes time, defective goods must be returned in their original packaging and in the package that was used for shipping preference. If the complaint is justified, the default is remedied, the choice of georginabrandolini.com by repairing the defect, delivering non-defective goods, or possibly reimbursement for defective items.

Registration and Account

To use certain services offered by georginabrandolini.com, including making the first purchase on georginabrandolini.com, the customer must create an account that he can modify or delete at any time.

Following the registration, the customer receives a confirmation email. To access “My Account“, the client must identify himself using his email address and password. In this section of the website, the customer finds all personal data entered at registration as well as orders history and all relevant information.

Orders 

Purchases on the site georginabrandolini.com are only available to customers who are properly registered and provided accurate information.

To place an order, after selecting the size and quantity of the product (s) desired, the customer must add the item to “My Cart.” After checking and accepting its possible contribution to the shipping costs, terms and conditions, the declaration on data protection, and the provisions of the right of withdrawal (7 days), the customer must select the desired payment method and click on “Place Order.”

After each order, the customer receives a confirmation email from georginabrandolini.com . Once the confirmation e-mail is sent, the order becomes effective.

The client can not modify or cancel an order from his account. For questions regarding an order, please contact customer service at: hello@georginabrandolini.com

Any use of the site for professional or commercial purposes or to sell the items to third parties is strictly prohibited. In case of violation, the client is liable to immediate disqualification and may be pursued by georginabrandolini.com for damages. georginabrandolini.com reserves the right to accept any order placed on its website.

Availability or articles

Despite all the precautions georginabrandolini.com takes to have the most accurate information possible about the availability of the items offered, it may happen that one or more are unavailable when the order is placed. In such case, georginabrandolini.com will contact the Customer as soon as possible. In the case of permanent unavailability of one or more items that make up the order, georginabrandolini.com will be, in fact, obliged to proceed with the partial or total cancellation of the latter.

Price

The price on georginabrandolini.com are indicated in euro € they are payable in €. They include VAT. Additional taxes and import duties may apply to orders shipped outside the European Union, their amount vary based on where the order is shipped to.

The same goes for the prices listed for a discount. georginabrandolini.com reserves the right to change prices at any time.

The price charged to the customer for the delivered products are those in effect on the date of the order and which are on the order confirmation.

Shipping fees (when applicable) are specified during the checkout, they differ for each country.

Payment terms

georginabrandolini.com offers the following methods of payment: Visa, MasterCard, American Express, Apple Pay, and Google Pay.

Payment

 CARD PAYMENT

The customer can pay for the items by credit card. All payment transactions are made in a secure area under the highest safety standards (https://stripe.com).

We use our payment partner, stripe.com, transmitted and encrypted payments completely securely. Moreover, georginabrandolini.com does not keep any information about your payment. The transaction is debited from the customer’s credit card at the time of placement of the order once the information on the verified credit card, authorization withdrawal by the company that issued the card credit used by the customer and issued the order confirmed by georginabrandolini.com.

Delivery

georginabrandolini.com delivers worldwide with DHL Express. Shipping costs are 19€ for the European Union, 29€ for all other countries.

For European countries, delivery takes 2 to 5 days, depending on the destination country; and for other countries delivery takes 5 to 10 days

Any claims for damages due to delayed delivery are excluded.

Right of return | Returns

The customer has the option to return unworn items within 14 days.

The return period extends from the date of receipt of the items by the recipient. Beyond that date, georginabrandolini.com the right to accept or not a return.

Return costs are borne by the Customer.

Items must, without exception, be new, not having been worn or washed, be intact and in their original condition with their labels. Otherwise, “georginabrandolini.com” reserves the right not to accept returned items.

Returns must be requested in an email to “hello@georginabrandolini.com,” indicating the order number and the date or reference (s) of the items being returned.

Refunds

If all the conditions described above are satisfied, the order will be refunded via the same payment method that was used by the Customer when he placed the order.

Retention of title

The items ordered remain until full payment, the property of georginabrandolini.com. The group may, in case of default and even if the items have already been delivered, have them return to their original state. georginabrandolini.com reserves the right to possible prosecution for damages.

Product quality

georginabrandolini.com guarantees the authenticity of all products sold on georginabrandolini.com. The assortment of the products are of the highest quality levels in terms of the materials used, design and finish.

Differences

Items sold on georginabrandolini.com correspond to actual products, presented in al form of digital photography. So there can be minor differences between the photograph and reality, but they are by no means a failure.

Protection of personal data and information

Data protection and privacy of our customers is very important to us. The account information georginabrandolini.com are exclusively used in the context of the business relationship between the customer and georginabrandolini.com. This information is never shared with third parties or sold.

The customer’s bank details are never in our possession since bank transactions are made directly and secure way by our payment partners. georginabrandolini.comretains only the information that is necessary for customer service.

To create an account, the customer must provide personal information about him on georginabrandolini.com. These include sex, his name, his name, his email address, the language in which to communicate, his date of birth, address and telephone number. Information marked with an asterisk are required to process orders. Without this information, georginabrandolini.com can not process orders.

georginabrandolini.com does not communicate this information to third parties except for its service partners. They need this information only for the processing of orders, payments, and deliveries. They do not have the right to use them in their own interest. These information communications are reduced to the bare minimum.

georginabrandolini.com uses permanent cookies. They are simply used to record customer transactions, facilitate future visits to our website and future orders, and best adapt the offer to its taste. You can enable cookies in the security settings of your web browser.

georginabrandolini.com uses Google Analytics to obtain analysis on the use of georginabrandolini.com. Google Analytics is used only for internal market research and to adapt the organisation of georginabrandolini.com to customer needs.

All personal information stored on the site (address, purchases) is treated strictly confidential. At any time, the customer can modify or delete their personal information under “My Account.”

Modifications

georginabrandolini.com reserves the right to modify these Terms of Sale. As such, the date of last modification is always indicated. Version 1.0: 01.12.2023

The conditions of access to this website are subject to the provisions of Swiss legislation and shall be construed in accordance with Swiss law.

Law | Jurisdiction

Are subject to Spanish law the general conditions of sale online as well as all processes and all the transactions that are the subject.

For any dispute, the competent court is that of the customer’s home if the defendant; if the client is requesting, he may choose to bring an action with the Geneva courts.

Contact

For more information, to send us your inquiries, please send and e-mail to hello@georginabrandolini.com